Return Policy
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may request a return under the following conditions:
Return Period: Items can be returned within 7 days of delivery.
Condition of Items: Returned items must be unused, in their original packaging, and in the same condition you received them.
Non-Returnable Items: For health and safety reasons, certain items such as perishable goods, opened food products, or customized/personalized items cannot be returned.
Return Process: To request a return, please contact our support team at safafgoltd@gmail.com | +2349010027600 with your order number and reason for return.
Refunds: Once we receive and inspect the returned item, refunds will be processed to your original payment method within 5–10 business days. Shipping costs are non-refundable.
Exchanges: If you received a defective or wrong item, we will cover the cost of return shipping and send you a replacement at no additional charge.